A blog about people, teams, culture, organisations, agile delivery and other things
A few years ago I tweeted a flowchart called “Should I say resources” and followed it up with a blog post and a file to print stickers. I find the term resources to be too ambiguous to be useful when talking about things and dehumanising when it’s used to describe people.
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In a recent talk that I gave at Agile testing days and Lean Agile Scotland called “Whole Team Responsibility”, I mentioned the team manual as a way of growing empathy in teams. Here is a quick write up with a little more detail and how to use it.
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I’m a big believer that language and the words you use say a lot about a culture, and that we can take steps to change culture through changing those words.
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