Reading Time: < 1 minute A few years ago I tweeted a flowchart called “Should I say resources” and followed it up with a blog post and a file to print stickers. I find the term resources to be too ambiguous to be useful when talking about things and dehumanising when it’s used to describe people. After hearing it a …
Tag: people
The team manual, an exercise to help build empathy in teams
Reading Time: 2 minutes In a recent talk that I gave at Agile testing days and Lean Agile Scotland called “Whole Team Responsibility”, I mentioned the team manual as a way of growing empathy in teams. Here is a quick write up with a little more detail and how to use it.
Should you call people resources?
Reading Time: 2 minutes I’m a big believer that language and the words you use say a lot about a culture, and that we can take steps to change culture through changing those words. Words can make people feel excluded, unappreciated and overlooked. I try to make conscious decisions about the words that I use and will phase out …