Tag: people

Agile and Lean

The team manual, an exercise to help build empathy in teams

Team Manual

In a recent talk that I gave at Agile testing days and Lean Agile Scotland called “Whole Team Responsibility”, I mentioned the team manual as a way of growing empathy in teams. Here is a quick write up with a little more detail and how to use it.

diversity

Should you call people resources?

I’m a big believer that language and the words you use say a lot about a culture, and that we can take steps to change culture through changing those words. Words can make people feel excluded, unappreciated and overlooked. I try to make conscious decisions about the words that I use and will phase out …