Reading Time: < 1 minute A few years ago I tweeted a flowchart called “Should I say resources” and followed it up with a blog post and a file to print stickers. I find the term resources to be too ambiguous to be useful when talking about things and dehumanising when it’s used to describe people. After hearing it a …
Category: Culture
Networks, Serendipity and the flow of ideas
Reading Time: 7 minutes I gave a talk at SEACON recently building on top of my previous blog post about assisted serendipity. I wanted to share the ideas in that talk here as it is very relevant to the current times. This long post covers why serendipity is essential and how we can create opportunities for it to happen, …
Assisted Serendipity, Random Coffee and the power of the unstructured meeting
Reading Time: 3 minutes We have some of the best conversations when they are unstructured and happen by chance. That moment when you bump into someone when you are out and about, and they happen to mention something that really helps you. Or you sit down to lunch with a work colleague, and it sparks a great new idea. …
The team manual, an exercise to help build empathy in teams
Reading Time: 2 minutes In a recent talk that I gave at Agile testing days and Lean Agile Scotland called “Whole Team Responsibility”, I mentioned the team manual as a way of growing empathy in teams. Here is a quick write up with a little more detail and how to use it.
Should you call people resources?
Reading Time: 2 minutes I’m a big believer that language and the words you use say a lot about a culture, and that we can take steps to change culture through changing those words. Words can make people feel excluded, unappreciated and overlooked. I try to make conscious decisions about the words that I use and will phase out …